Refund policy
Return & Exchange Policy
Return Policy:
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Return Request to be made within 7 days of delivery.
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Refunds are only made in terms of Credits.
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If your pin code is not serviceable for return pickup, you may self-ship the product to our address. Upon receiving the return, we’ll credit ₹100 to your Store Credit
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SALE & LAST PIECES are not eligible for any Return, or Refund
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Tags must be intact with the barcode sticker.
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Each order is eligible for a return only once. Orders placed using Store Credit are not eligible for any Returns or Refunds.
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In case of any damaged/ defective or missing products in your order kindly reach out to us within 48 hours of delivery. We will not be able to help you if this timeline is exceeded.
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In the event of damaged merchandise, share images and details through the provided link. Further steps for replacement/ Store Credit, will be communicated.
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Misprints and colour differences from website images are not considered damaged products. We only sell handcrafted products and these are all signs of authenticity.
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Shipping charges are non - refundable.
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The company holds the authority to make the final decision in any case.
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Please note, products from our brand bought from other marketplaces like Nykaa are not eligible for any return or exchange at our store or on the website.
Return Request Process:
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Visit the link provided to request a return -
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State the return/exchange reason and select the item to be returned along with images in case of any defect/damages.
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A return pickup will be initiated for orders within India.
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Ensure all tags and labels are intact, and the product is unworn.
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Return requests for orders placed using a store credit will be rejected.
Store-Credit:
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Store Credit will be issued within 24 hours after the order is received back at our warehouse. It will be provided via email/WhatsApp.
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Store Credit is valid for a lifetime.
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The credit will be for the sale amount of the returned products.
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Shipping costs will not be credited back in any case.
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Store Credit can also be availed at the Ahmedabad store.
Order Cancellations :
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In case there is an order cancellation, please do so before it is shipped. Shipping charges are non-refundable once the order is dispatched. If cancelled post shipping, Rs.150 will be deducted from the order value.
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Sale & discounted products are not eligible for any cancellations or refunds
International Orders:
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If you decide to return your order, you are responsible for shipping the product back and bearing the associated shipping and customs charges.
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We do not facilitate reverse pick-ups for International Orders.
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A Store Credit will be issued for the value of the returned product only.
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Shipping charges are non-refundable under any circumstances.
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Customers can request to return the product when someone is traveling from their country to India without incurring additional shipping costs.
In the unlikely event that your merchandise arrives damaged, you can share images as proof with us at hello@angrasiyaa.com. The issue will be recorded, and further steps will be communicated to you.
Refunds:
Please Note : A refund is made only in terms of STORE CREDIT.
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Returns take approximately 12 to 14 working days to reach the company.
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A store credit will be issued for the sale amount of the returned products.
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Shipping costs will not be credited back in any case.
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The company holds the authority to make the final decision in any case.
Kindly be aware that we have partnered with a third-party courier service. While we are committed to assisting you, there are instances beyond our control. The contact information of the delivery executive is exclusively provided to the recipient, which may limit our ability to address certain issues. We appreciate your understanding in such situations.